When someone experiences so many difficulties in life, it can be hard to figure out where to even start to address their situation. At Route One, our team are highly knowledgeable and skilled in helping people who have mental health and/or complex needs. Erica is a previous resident of Route One who was helped by the team to take control of her life and address the difficulties she was facing. This is her story.

BHT Sussex is part of an alliance of organisations in West Sussex who work together to empower people to improve their mental health and wellbeing called Pathfinder. Pathfinder prides itself on its volunteer Peer Mentors – people who use their lived experiences of mental health challenges to create a supportive environment where their clients can discuss their needs, as well as work towards achieving their goals and aspirations. Clarrissa used to attend Peer Mentor groups as a client, soon becoming a Peer Mentor herself. This is her story: “When I first came to Crawley, I was in a really bad … Read more

BHT Sussex is a member of Pathfinder West Sussex – an alliance of organisations working together to enable people with mental health support needs, as well as their carers, to improve their mental health and wellbeing. As part of this offering, Pathfinder has many volunteer peer mentors. Peer Mentors use their lived experiences of mental health challenges to create a supportive environment where their clients can discuss their needs, as well as work towards achieving their goals and aspirations. This is the how one of our peer mentors, Lindsay, became a volunteer at Pathfinder. “I ended up in hospital due … Read more

Struggling to find employment despite incredible effort can have a big impact on someone’s health and wellbeing. This was the case with Scotty, who found it difficult to identify a clear path into work after being failed by multiple services. This, coupled with the difficulty of managing a chronic illness, made Scotty feel hopeless. However, after working with BHT Sussex’s Intern Programme, who supported Scotty and his specific needs, Scotty found a way through. This is his story. Feeling hopeless “My life was pretty bleak for many years, and I did not see much of a future ahead of me. … Read more

Having someone you can rely on to help you through difficult situations is essential to a stable environment. This is what we provide in our supported housing service in Mid Sussex. Our clients each have a dedicated support worker who helps them gain independent living skills and improve their overall wellbeing. Such stability and frequent one on one support can effect great change in our clients. This was the case for Josie who came to Mid Sussex Supported Housing following a long-standing history of severe mental health issues. This is Josie’s story. Josie is a young woman with autism who … Read more

BHT Sussex is one of the only Legal Aid providers in the South East, making the work of our Immigration Legal Service incredibly important. This service provides advice and representation for many people trying to claim asylum in the UK. As part of this service, we help and represent many minors who have arrived in the UK unaccompanied. This was the case with Iva. This is her story. Iva was kidnapped as a 15-year-old and brought to the UK by traffickers who intended to exploit her. She managed to escape from her trafficker when she arrived in the UK and … Read more

Navigating the benefits system can be incredibly difficult, which is why our staff in the East Sussex Floating Support Service are highly trained and knowledgeable about the system. This allows us to help many people across East Sussex who are struggling to access benefits and ultimately improve their quality of life. One such person is Dinah, who came to us for help accessing more financial support. This is her story. The Initial Challenge Dinah is a homeowner who lives with a variety of health conditions, including osteoarthritis, diabetes, hypertension, mobility issues, and has a history of falls. Due to having … Read more

When a person has experienced many setbacks in life, it can be difficult to find a positive way forward. Prior to coming to Route One, our mental health supported accommodation, Alice was finding it hard to cope with mental and physical health needs, a breakdown of familial relationships and substance use issues. We helped Alice gain the support she needed to see a brighter future away from sofa surfing and into independent accommodation. This is her story. When Alice was referred to Route One, she had complex needs inclusive of emotionally unstable personality disorder, and challenges with depression and intrusive … Read more

Shore House provides accommodation and 24-hour intensive support to people with a range of mental health diagnoses, and those experiencing the effects of complex trauma. To help improve the mental and physical wellbeing of our clients, we offer personalised programmes of support which include activities for clients to engage in. One client, Dylan, found that engaging in the activities offered aided their recovery and helped them open up to staff and their community. This is their story. Prior to arriving at Shore House, Dylan had experienced multiple hospitalisations and difficulties with the law. They were also estranged from their family … Read more

The Court Duty Scheme is a little known but incredible service which provides last-minute emergency advice for people who are facing eviction. When repossession cases are being heard in Brighton, Lewes or Hastings Courts, our specialist Housing Advisers can step in to protect people and ensure they know their rights. These clients have usually never sought advice or representation before meeting our advisers that morning. Often alternatives to eviction can be worked out, debt payments can be renegotiated, and people can stay in their homes. This was the case with Sarah, whose story is below.  Sarah is a housing association … Read more

In the past few years, we have expanded our organisation and added the Homes for Ukraine Sustainment Service, based in Polegate. This team’s core goal is homeless prevention as they work to support Ukrainian refugees being hosted across Sussex, as well as the hosts themselves. Oksana is one of the many Ukrainian women we have supported who have had to move to the UK due to war. This is her story. Oksana is a 45-year-old woman who arrived in the UK with her teenage daughter. They were placed with a host in Sussex and lived there for a year. However, … Read more

Our Homes for Ukraine Sustainment Service not only supports Ukrainian refugees and their hosts throughout their placements, but we also support Ukrainians who want to move into the private rented sector. The housing system works completely differently in Ukraine, so many people feel lost and confused. One such person is Nadiya, who we helped find her own home after she felt ready to leave her host. Nadiya is a 40-year-old woman who was living with a host in Sussex after fleeing Ukraine due to the war. Nadiya wanted her children to come and live with her in the UK, as … Read more