The Hastings Young People’s Service does what the name suggests, providing accommodation and support for homeless young people in Hastings and St. Leonards. Frankie came to the service in October 2016. She had held a tenancy elsewhere but due to relationship breakdown, found it difficult to cope and was ultimately evicted. This left her homeless and socially isolated.

Frankie responded positively to having stability and a constant source of support from the staff team. She engaged well with her key worker using a PIE (Psychologically Informed Environment) approach and she was able to explore reasons for her isolation, history of self-harming, depression, aspirations and visualising what her future would look like. This helped Frankie understand her needs and make a plan to move on.

Neil started sleeping rough around two years ago. He was suffering from physical and mental health problems that had been exacerbated by life on the streets.

When he first started coming to First Base, Neil was sleeping under Brighton’s Palace Pier. After sleeping out all night, he looked forward to the chance to get warm and have a shower, put on clean clothes, and have a hot meal. More importantly, he was able to get support and advice to help him find a way out of rough sleeping.

First Base supported Neil to access temporary accommodation but after a serious deterioration in his mental health he was admitted to hospital. While he was in hospital Neil lost his accommodation and, on discharge, he returned to rough sleeping

Terry had been long-term homeless and a regular visitor to First Base, our resource centre for rough sleepers in Brighton and Hove. Staff at First Base seized the opportunity presented by the extra support available during the Covid-19 pandemic to encourage Terry to end his rough sleeping for good. First Base has stayed open during the Covid-19 pandemic, but with reduced numbers to keep everybody safe. When the government launched its ‘Everyone In’ initiative, which aimed to get all rough sleepers off the streets, First Base supported Brighton and Hove City Council in its efforts to house rough sleepers, becoming … Read more

Going through the process of being granted asylum in the UK can be long, arduous and draining for people who have already been through traumatic events in their country of origin. Abdi went years without representation, having registered his asylum claim in 2021. This is when our Immigration Legal Service stepped in. This is Abdi’s story.

The Court Duty Scheme is a little known but incredible service which provides last-minute emergency advice for people who are facing eviction. When repossession cases are being heard in Brighton, Lewes or Hastings Courts, our specialist Housing Advisers can step in to protect people and ensure they know their rights. These clients have usually never sought advice or representation before meeting our advisers that morning. Often alternatives to eviction can be worked out, debt payments can be renegotiated, and people can stay in their homes. This was the case with Sarah, whose story is below.  Sarah is a housing association … Read more

Wendy and her adult son, who both live with autism, were facing severe housing challenges. Wendy is the sole carer of her son, who has mobility issues, and they were living in a property that was unfit for habitation. This is Wendy’s story. Wendy’s home was in a state of severe disrepair, with frequent flooding rendering the downstairs of the house uninhabitable. The constant environmental hazards worsened the challenges for Wendy and her son, making it increasingly difficult for both to maintain any sense of stability or comfort in their living conditions. Additionally, both Wendy and her son were agoraphobic … Read more

For many people, there may come a time where they hit a breaking point and can’t carry on without support. This is the case with many of our clients experiencing homelessness, who come to First Base Day Centre to seek support from our highly trained, knowledgeable and compassionate case workers. Each client who walks through our doors receives support from a dedicated case worker to help them move away from rough sleeping. This is what one of our clients, Samuel, experienced when he came to First Base. This is his story.

Mia, a 75-year-old Spanish woman, was living in sheltered accommodation and had been facing significant financial difficulties for approximately five years due to an ongoing issue with her National Insurance (NI) number. This issue caused her benefits to be repeatedly stopped and reinstated, leading to substantial gaps in income. Without consistent benefits, Mia fell behind on her rent, accruing significant arrears, and was at risk of homelessness. This is her story. The Initial Challenge The root cause of the problem was an error made when Mia first registered for benefits: she was assigned the NI number of another individual with … Read more

Maintaining employment whilst being insecurely housed is difficult and can have a negative impact on someone’s mental wellbeing. Our Accommodation for Work project was set up to help people like Zehra, who came to us whilst in emergency accommodation. Zehra was forced to leave her family home due to her mother’s health issues and difficult dynamics in their relationship. Facing homelessness, she was placed into emergency accommodation before coming to the Accommodation for Work’s temporary shared accommodation. Whilst this was happening, she was still working part-time as a support worker in a mental health hospital. Zehra found the job difficult … Read more

BHT Sussex is one of the only Legal Aid providers in the South East, making the work of our Immigration Legal Service incredibly important. This service provides advice and representation for many people trying to claim asylum in the UK. As part of this service, we help and represent many minors who have arrived in the UK unaccompanied. This was the case with Iva. This is her story. Iva was kidnapped as a 15-year-old and brought to the UK by traffickers who intended to exploit her. She managed to escape from her trafficker when she arrived in the UK and … Read more

Our Homes for Ukraine Sustainment Service not only supports Ukrainian refugees and their hosts throughout their placements, but we also support Ukrainians who want to move into the private rented sector. The housing system works completely differently in Ukraine, so many people feel lost and confused. One such person is Nadiya, who we helped find her own home after she felt ready to leave her host. Nadiya is a 40-year-old woman who was living with a host in Sussex after fleeing Ukraine due to the war. Nadiya wanted her children to come and live with her in the UK, as … Read more

Living with unsupported mental health needs can make reaching personal goals seem unimaginable and unrealistic. However, through the support offered at Route One, our mental health supported accommodation, we help set our clients on the path to meet their goals and feel more in control of their own lives. This was the case with Eleanor, who gained the tools to move on with her life after coming to Route One. This is her story. Eleanor is a 32 year old woman who was living with undiagnosed bipolar disorder and emotionally unstable personality disorder (EUPD). Eleanor was struggling with alcohol and … Read more