When someone experiences so many difficulties in life, it can be hard to figure out where to even start to address their situation. At Route One, our team are highly knowledgeable and skilled in helping people who have mental health and/or complex needs. Erica is a previous resident of Route One who was helped by the team to take control of her life and address the difficulties she was facing. This is her story.

Navigating the benefits system can be incredibly difficult, which is why our staff in the East Sussex Floating Support Service are highly trained and knowledgeable about the system. This allows us to help many people across East Sussex who are struggling to access benefits and ultimately improve their quality of life. One such person is Dinah, who came to us for help accessing more financial support. This is her story. The Initial Challenge Dinah is a homeowner who lives with a variety of health conditions, including osteoarthritis, diabetes, hypertension, mobility issues, and has a history of falls. Due to having … Read more

Maintaining employment whilst being insecurely housed is difficult and can have a negative impact on someone’s mental wellbeing. Our Accommodation for Work project was set up to help people like Zehra, who came to us whilst in emergency accommodation. Zehra was forced to leave her family home due to her mother’s health issues and difficult dynamics in their relationship. Facing homelessness, she was placed into emergency accommodation before coming to the Accommodation for Work’s temporary shared accommodation. Whilst this was happening, she was still working part-time as a support worker in a mental health hospital. Zehra found the job difficult … Read more

After going through the difficult journey of recovering from addiction and sleeping rough, being in secure employment can offer purpose to someone’s life. This is the story of Ross, who turned their life around with the help of our Intern Programme, and our Housing Services. “On 31st October 2014, I went into Mill View Hospital Promenade Ward for an alcohol and diazepam detox. Up until my hospital admission, I was street homeless, rough sleeping and begging for change on the streets of Brighton, Hove and Sussex. I was just over 8 stone in weight and had lost most of my … Read more

There can be many factors that build up to cause someone to be insecurely housed. For Jacqui, the loss of her job and the breakdown of her marriage led her to become a member of the ‘hidden homeless’ population, as she was sofa surfing. This is when she sought the help of the Accommodation for Work project at BHT Sussex. Jacqui first came to the project following her separation from her ex-husband. He retained the family home to look after their children as he was not working. After moving out, Jacqui stayed on her mother’s sofa and worked part time. … Read more

The Court Duty Scheme is a little known but incredible service which provides last-minute emergency advice for people who are facing eviction. When repossession cases are being heard in Brighton, Lewes or Hastings Courts, our specialist Housing Advisers can step in to protect people and ensure they know their rights. These clients have usually never sought advice or representation before meeting our advisers that morning. Often alternatives to eviction can be worked out, debt payments can be renegotiated, and people can stay in their homes. This was the case with Sarah, whose story is below.  Sarah is a housing association … Read more

Perseverance is a trait that is present within many of our clients as well as our staff. This characteristic is particularly present in clients and staff of our Addiction Services. Clients sometimes require our support multiple times before they eventually achieve the sobriety they are aiming for. Staff equally never give up on clients and continue to champion and support them through difficult times. This conviction is best told through the story of one our clients, Will, who relapsed before returning to Addiction Services a second time.  This is Will’s story. In April 2024, Will returned to the Detox Support … Read more

Living with unsupported mental health needs can make reaching personal goals seem unimaginable and unrealistic. However, through the support offered at Route One, our mental health supported accommodation, we help set our clients on the path to meet their goals and feel more in control of their own lives. This was the case with Eleanor, who gained the tools to move on with her life after coming to Route One. This is her story. Eleanor is a 32 year old woman who was living with undiagnosed bipolar disorder and emotionally unstable personality disorder (EUPD). Eleanor was struggling with alcohol and … Read more

Struggling to find employment despite incredible effort can have a big impact on someone’s health and wellbeing. This was the case with Scotty, who found it difficult to identify a clear path into work after being failed by multiple services. This, coupled with the difficulty of managing a chronic illness, made Scotty feel hopeless. However, after working with BHT Sussex’s Intern Programme, who supported Scotty and his specific needs, Scotty found a way through. This is his story. Feeling hopeless “My life was pretty bleak for many years, and I did not see much of a future ahead of me. … Read more

BHT Sussex is part of an alliance of organisations in West Sussex who work together to empower people to improve their mental health and wellbeing called Pathfinder. Pathfinder prides itself on its volunteer Peer Mentors – people who use their lived experiences of mental health challenges to create a supportive environment where their clients can discuss their needs, as well as work towards achieving their goals and aspirations. Clarrissa used to attend Peer Mentor groups as a client, soon becoming a Peer Mentor herself. This is her story: “When I first came to Crawley, I was in a really bad … Read more

At BHT Sussex we are known for our resilience and ability to persevere, despite significant setbacks. This is demonstrated by our Immigration Legal Service, who helped a young man achieve refugee status after a six-year battle. This is Ishaq’s story. Ishaq grew up in Egypt, where he lived until he was a teenager. Ishaq’s father was arrested and imprisoned because of an association with the Muslim Brotherhood – a banned organisation in Egypt. It did not matter to Egyptian law enforcement whether the association was real or just perceived. The prison he was sent to is infamous for housing political … Read more

BHT Sussex is a member of Pathfinder West Sussex – an alliance of organisations working together to enable people with mental health support needs, as well as their carers, to improve their mental health and wellbeing. As part of this offering, Pathfinder has many volunteer peer mentors. Peer Mentors use their lived experiences of mental health challenges to create a supportive environment where their clients can discuss their needs, as well as work towards achieving their goals and aspirations. This is the how one of our peer mentors, Lindsay, became a volunteer at Pathfinder. “I ended up in hospital due … Read more