housing-advice

Our Services

We provide essential services across Brighton & Hove, Eastbourne and Hastings, as well as elsewhere in Sussex.
Over the past 50 years BHT Sussex has developed a diverse menu of services to support people who are homeless, or at risk of homelessness, and people who have complex needs.

Our services include: day centre provision, residential rehabilitation, mental health services, specialist housing and legal advice and work, learning and training initiatives.

Real life stories from BHT Sussex

Neil

Neil started sleeping rough around two years ago. He was suffering from physical and mental health problems that had been exacerbated by life on the streets.

When he first started coming to First Base, Neil was sleeping under Brighton’s Palace Pier. After sleeping out all night, he looked forward to the chance to get warm and have a shower, put on clean clothes, and have a hot meal. More importantly, he was able to get support and advice to help him find a way out of rough sleeping.

First Base supported Neil to access temporary accommodation but after a serious deterioration in his mental health he was admitted to hospital. While he was in hospital Neil lost his accommodation and, on discharge, he returned to rough sleeping

photo of homeless man

Jane

Our Court Duty Scheme provides free last-minute advice and court representation for people who are facing eviction, when repossession cases are being heard in Brighton, Lewes or Hastings courts. The courts closed for a period during the Covid-19 pandemic, but when they reopened the scheme resumed.  The Court Duty Scheme helps people like Jane, who was facing eviction after falling behind with her mortgage payments. She was in her fifties and she and her husband had always worked and paid their bills, but suddenly everything changed when her husband suffered a life changing head injury. Jane had her own business … Read more

Eleanor

Living with unsupported mental health needs can make reaching personal goals seem unimaginable and unrealistic. However, through the support offered at Route One, our mental health supported accommodation, we help set our clients on the path to meet their goals and feel more in control of their own lives. This was the case with Eleanor, who gained the tools to move on with her life after coming to Route One. This is her story. Eleanor is a 32 year old woman who was living with undiagnosed bipolar disorder and emotionally unstable personality disorder (EUPD). Eleanor was struggling with alcohol and … Read more

Becs

Helping someone off the streets is not as simple as just providing a roof over their head. Becs was referred to our 52 bed hostel, Phase One, in April 2013 having lost her accommodation. She had previously had her own independent tenancies but these had broken down due to rent arrears which had led to her entering a negative cycle and her engagement with support services had decreased.

Her physical health was poor due to her long-term alcohol and drug addiction which had also impacted her psychological well-being as she had been struggling with establishing positive sleep patterns causing her to feel depressed.

When she came to Phase One she wanted to work towards again getting her own independent accommodation and to re-establish contact with her son.

Dylan

Shore House provides accommodation and 24-hour intensive support to people with a range of mental health diagnoses, and those experiencing the effects of complex trauma. To help improve the mental and physical wellbeing of our clients, we offer personalised programmes of support which include activities for clients to engage in. One client, Dylan, found that engaging in the activities offered aided their recovery and helped them open up to staff and their community. This is their story. Prior to arriving at Shore House, Dylan had experienced multiple hospitalisations and difficulties with the law. They were also estranged from their family … Read more

Jim

Many clients who seek help from First Base, our day centre for people who are sleeping rough, have multiple and complex needs. When helping a person move away from rough sleeping and into more secure accommodation, the case workers at First Base consider all the physical and mental health needs a client may have. This approach helped Jim get off the streets. Read his story below. “Before I came to First Base, I had lost my supported accommodation and was rough sleeping on the streets. On my first visit to First Base, one of their case workers asked me if … Read more

Baddar

For some it comes as a surprise that BHT Sussex runs an immigration and asylum legal service. The overwhelming majority of those we work with are ‘unaccompanied minors’, young people and children arriving in the UK with no adults to look after their welfare.

Baddar came to the UK in 2008 aged 15 fleeing persecution in Afghanistan. His initial asylum claim was refused. We assisted him with a further application to allow him to remain in the UK but this was also refused. After this, there have been numerous appeals with every decision seeming to go against him. We gathered evidence in support of his claim to show that he is particularly vulnerable as he has a learning difficulty and suffers from Post Traumatic Stress Disorder and depression.

We gathered country evidence to support the fact that he would be at risk if he returned to Afghanistan.

Sarah

The Court Duty Scheme is a little known but incredible service which provides last-minute emergency advice for people who are facing eviction. When repossession cases are being heard in Brighton, Lewes or Hastings Courts, our specialist Housing Advisers can step in to protect people and ensure they know their rights. These clients have usually never sought advice or representation before meeting our advisers that morning. Often alternatives to eviction can be worked out, debt payments can be renegotiated, and people can stay in their homes. This was the case with Sarah, whose story is below.  Sarah is a housing association … Read more

Mike

Last year our advice services in Brighton, Eastbourne and Hastings prevented 817 households from becoming homeless. The impact of this is huge: fewer people on the streets, less demands on local council homelessness services, or moving children away from the schools and their friends. Some people become homeless, not through any fault of their own.

Mike moved into a Housing Association flat in 1980. A few months later he was offered a job as a caretaker at a nearby social club – a job he did for 36 years until he was made redundant. In 1996 he had moved to another flat owned by the housing association, but unbeknown to him, his employers had taken a sub-lease on the flat. In law, his employer had become his landlord. The social club went into liquidation.

Not only did he lose his job, but he wasn’t given any redundancy pay and he was told to leave his home of 20 years.

Dinah

Navigating the benefits system can be incredibly difficult, which is why our staff in the East Sussex Floating Support Service are highly trained and knowledgeable about the system. This allows us to help many people across East Sussex who are struggling to access benefits and ultimately improve their quality of life. One such person is Dinah, who came to us for help accessing more financial support. This is her story. The Initial Challenge Dinah is a homeowner who lives with a variety of health conditions, including osteoarthritis, diabetes, hypertension, mobility issues, and has a history of falls. Due to having … Read more

Jacqui

There can be many factors that build up to cause someone to be insecurely housed. For Jacqui, the loss of her job and the breakdown of her marriage led her to become a member of the ‘hidden homeless’ population, as she was sofa surfing. This is when she sought the help of the Accommodation for Work project at BHT Sussex. Jacqui first came to the project following her separation from her ex-husband. He retained the family home to look after their children as he was not working. After moving out, Jacqui stayed on her mother’s sofa and worked part time. … Read more

Martha

Martha was referred to Shore House following an intentional overdose of prescription medication that nearly proved fatal, and which resulted in a hospital admission.

As Martha was too physically unwell to travel, the Shore House manager offered to conduct the initial assessment with her in hospital. Martha was offered a self-contained flat within Shore House and was subsequently discharged from hospital to Shore House with integrated support from an Occupational Therapist.

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